7 Tips to Avoid Moving Scams


Moving can be an exhilarating experience, but it is often stressful and overwhelming. You have to relocate a lifetime’s worth of belongings carefully, without damage and quickly enough to allow new tenants to settle in. In such a situation, a professional moving company in Singapore can provide reliable and diligent services in a timely manner to ensure a seamless relocation. Hence, finding the best mover requires careful consideration in order to ensure an easy and stress-free relocation.

Falling victim to moving scams is one of the most common concerns for many people during this process. While some movers are honest and transparent with their operations, there are a few who may use deceptive practices such as adding hidden costs, overcharging, or withholding your items for additional fees. Therefore, it is essential to be vigilant, as scammers prey on people’s natural desire to save money when moving.

What are Moving Scams, and How Do They Work?

A moving scam occurs when untrustworthy movers deceive customers by providing false estimates, holding their belongings hostage, or even stealing them. Victims of these schemes often feel violated and helpless. To protect yourself from such a scenario, become acquainted with classic moving scams and how they work.


Unreliable movers in Singapore may often entice their customers with low quotes to acquire their business. They will raise the price once they get your belongings, claiming unforeseen complications or additional work. You will have no choice but to pay more to regain your items in such a situation.

Hostage Items

Fraudulent movers may take your belongings hostage for ransom during a scam. They could demand more money from you to release your items. They may also argue that your items weigh more than predicted or that more services were required during the move, causing the price to rise. Moreover, they may withhold your belongings until you agree to their requirements.

Disappearing Acts

When it comes to moving scams, there are mainly two types of disappearing acts.

The first is when the movers provide an estimate, collect a deposit, and then fail to appear on the moving day. However, not every professional mover in Singapore who requests a deposit to plan your move is a swindler. Failure to attend on the day of the relocation, on the other hand, is never a good sign, especially if there has been no prior communication or explanation.

The worst-case scenario for a disappearing scam is when a moving company loads your belongings onto their trucks and then vanishes. The movers will simply cease contact with you and flee with your belongings, leaving no trace. People can suffer severe financial and emotional damage as a result of scams like this. 

When it comes to avoiding these scams, it all comes down to trusting a reputable moving company in Singapore. Here are seven tips to help you avoid such scams.

1. Do Your Research

While it might be convenient to choose the first moving company you come across, make sure to go through their client testimonials and ratings. Check to see if the company has received any complaints or claims of fraudulent behaviour. Investigate mover associations and certifications that showcase the company’s legitimacy. Doing your homework will save you a lot of money, time, and trouble in the long run

2. Check About Insurance

Make sure to inquire if they have insurance and what type of coverage they offer in the event that something is broken or lost during the relocation. Reliable movers will have insurance to cover any damages that occur during transportation. Otherwise, you will be liable for any damage that occurs.

3. Get a Written Estimate

Before signing a contract, always request a written estimate of the total cost. Do not rely on verbal agreements or estimations obtained over the phone. Understand what you are paying for, including any surcharges or additional expenses. This is due to some scammers providing a low-ball quote at first, only to boost the price later by including expenses not specified in the contract.

4. Get Their Contact Details

Get the contact information of the moving company employees should you need to follow up on anything during or after your move. If you have any questions, contact the company directly and ensure that they have a valid phone number and email address.

5. Examine Their Service Terms

Take your time reviewing the service terms, and do not sign anything unless you are positive you understand everything. Read the fine print and clarify any points that are unclear to you. Furthermore, check the cancellation policy should you need to change or cancel your relocation.

6. Create a List

Make a list of everything in your home, especially the valuables, or get an inventory copy of the items being relocated. These lists will serve as a record and can be used to determine whether all items have been transported safely to your new residence.

7. Do Not Pay in Advance

A good mover will not demand the full payment before the relocation is completed. They will usually ask for a deposit. If they want the full payment, it could be a sign of a scam. Therefore, be cautious and only pay once the move is completed and all of your belongings have been accounted for.

CitiStars Transport Services – A Leading Moving Company in Singapore

CitiStars Transport is the place to go if you are looking for a reliable company that provides moving services in Singapore. Our service offerings include residential and commercial relocations, as well as storage and warehousing facilities. We provide our moving services at affordable prices, and our team of highly competent and well-trained movers is here to meet all of your moving needs. Visit our website or call us to receive a quotation today!

7 Factors to Consider When Selecting a Storage Facility


Whether you are in the midst of moving or simply have excess items around your home or office premises, there will be occasions when you will need additional space. In such situations, you can rely on a storage unit to provide you with a safe place to store your valuables. It is a simple concept that works well for both individuals looking to keep their belongings, as well as businesses trying to declutter their workspaces. Storage space rentals in Singapore provide companies with a safe space to store critical files and documents without fear of theft.

Why is Storage Warehousing Becoming Popular?

Especially in a densely populated region like Singapore, storage space is always in limited supply, whether it is for individuals or businesses. As one’s own space is often insufficient, using these facilities has become a necessity. Therefore, storage facilities often rent storage spaces to individuals looking for a place to keep their personal items and businesses that need to store excess inventory or critical documents. These services could be offered on a short-term or long-term basis. They gained popularity, particularly during and after the pandemic, as a result of the changing circumstances that both individuals and businesses faced. Thus, the storage facilities industry has created both new spaces and prospects.

Before selecting the best storage space rental in Singapore to keep your belongings, there are a few crucial factors that you should consider while weighing your options.

 1. Size

You will need to carefully consider the dimensions of your storage unit to ensure it suits your requirements. Therefore, while examining the square footage of the area, keep the ceiling height in mind as well. Make a list of all the items you intend to put in the storage unit to help you determine the proper storage size for your needs. Consider the dimensions of these items carefully to make sure there is enough space to keep what you need. Furthermore, the size of the unit you choose can influence the price of your storage facilities.

2. Location

The location of your storage unit is crucial for various reasons, including accessibility and cost. Choosing a unit that is located near you will make things easier if you need to retrieve your items often. A facility that is close to your house or place of business will eliminate the need for long-distance driving. However, the location may not be an issue if you do not need immediate or frequent access to your belongings. 

 3. Cost

Pricing is an obvious factor to consider when selecting storage space rentals in Singapore. The contract type, minimum storage period, and additional fees are some variables that, when taken into account, may ultimately result in cost increases. Explore different contract types to determine what works best for you. Check whether the storage facility has a minimum storage duration and what happens if you need to access your belongings before that time period runs out. Also, look into additional expenses and how to compensate for a late or missed payment.

4. Time

Storage space rentals in Singapore offer both short-term and long-term services. While most storage facilities rent them out on a monthly basis, there may be providers with different service durations. There are also storage facilities that may require a minimum rental period to provide their services. As a result, when selecting a provider, consider how long you will need your storage space – will it be a month, a few months, or more than a year?  

5. Safety

When researching facilities, you should also consider the level of security provided for the storage units. Make sure to inquire whether the units have in-person surveillance or video monitoring, as these features will help to keep your valuables safe. You can also inspect the facility to see if it is well-lit, as this will ensure your own safety when you visit the unit to store or retrieve your items.

6. Convenience

Before making a decision, check the working hours of storage space rentals in Singapore. Some are open 24 hours a day, while others are only accessible for a limited period of time during the day. These opening hours are often determined by the type of service the storage facility provides. 

7. Temperature

You can also choose temperature-controlled storage facilities based on the items you intend to store. If you have any objects that require a climate-controlled environment, then the unit may incur additional expenses. These storage units will keep them in good condition, especially if they will be left at the facilities for an extended period of time.

Find the Best Storage Space Rentals in Singapore with CitiStars Transport

Are you looking for storage and warehouse facilities in Singapore that can keep your belongings safe? Then CitiStars Transport Services is the partner for you. While we are well-known for being a reliable mover for both residential and commercial relocations, we also offer secure storage and warehouse facilities for your convenience. Our facilities are insurance-compliant, and we provide short-and long-term storage options at competitive rates. In terms of security measures, we provide 24-hour CCTV surveillance as well as an armed response in the event of a break-in. Additionally, our experienced warehouse personnel will oversee the packing and handling of the items being stored. Visit our website or reach out to our moving specialists to learn more about our storage facilities.

5 Benefits of Hiring a Commercial Mover for Office Relocation


Relocating your office can be an exciting experience as a new workspace can enhance the working conditions of a company. This could lead to improved employee productivity, which in turn would benefit the company by increasing profits. However, an office relocation is a demanding task that requires careful planning and execution. It can be a time-consuming and challenging process, from packing equipment and checking inventory to coordinating logistics. As a result, for a smooth relocation, it is best to hire professional movers and plan ahead of time. Whether the new location is across town or in another city, with their ability to streamline the process, office movers in Singapore will help you get up and running at your new location.

Professional movers can also tailor their services to your needs. You may have already packed all of your office equipment and only require transportation. Perhaps you are in need of a full-service package that includes packing, transportation, and unloading. Whatever the situation, it is essential to find an office moving service that meets your requirements. 

To get a better understanding of how professional movers can help you, let us look at the benefits of hiring reliable commercial movers. 

 1. Stress-Free Relocation

An office relocation is typically a stressful event when handling on your own since employees will have to focus on two things at the same time: their everyday tasks and packing. Hiring professional office movers in Singapore, on the other hand, can relieve your staff of this burden. It also allows you to avoid any stress associated with staff injuries or equipment damage that may occur during the relocation process, as employees are generally not trained for these jobs. Furthermore, professional movers will ensure the safety of your office equipment as they have the necessary skills to handle your valued items.

2. Reduced Expenses

Handling an office relocation on your own can be more costly and time-consuming than you think. From hiring staff and moving your equipment to buying boxes and renting a truck, these costs can add up. Commercial movers provide office relocation services in customised moving packages that are cost-effective compared to moving on your own. The company would probably be able to tailor a quotation based on your budget and needs.

3. Necessary Equipment

Safety is paramount. Lifting heavy items, disassembling furniture, and moving them requires a lot of strength, and doing so without prior training and the right tools can be dangerous. Office movers in Singapore are certified, trained, and equipped to transport heavy furniture and other items without causing them any harm. Even moving trucks are designed to transport these heavy items, such as printers and desks. As a result, there is no need to worry about your office equipment being damaged during transit. 

4. Less Business Disruptions

Relocation, whether we like it or not, can disrupt your company’s operations. Hiring professionals to help with office moving in Singapore can help minimise the impact of such disturbances. As a result, if you choose a reputable moving company, you will have more time to focus on your business while they handle the relocation process.

5. Installation Assistance

When shifting your workplace without the help of professional movers in Singapore, you and your employees will be responsible for everything from packing and hauling to unpacking and reinstalling. The best thing about professionals is that they can also assist you with all these tasks, including reinstalling your belongings and disposing of unwanted items. You and your staff can rely on professional movers to complete the job within schedule, saving you time and money. 

Regardless of how exciting the experience is, if not handled properly, the entire relocation process can be detrimental to productivity and, ultimately, the company’s growth. Hence, it is advised that you select the best office movers in Singapore for the job, ensuring a seamless and worry-free relocation

CitiStars Transport Services – Your Trusted Partner for Corporate Relocation in Singapore

If you are seeking a reliable office mover in Singapore to assist you with relocating to a new office space, look no further than CitiStars Transport Services. We are a highly qualified and well-trained team of movers who can handle all of your commercial relocation needs. Our decades of collective experience in the industry will ensure that your move goes as smoothly and efficiently as possible. Along with commercial relocations, we also offer residential moving services as well as storage and warehouse facilities. 

Our services are provided at highly competitive rates, and we deliver a full range of services, from disassembling and transporting to unloading and reassembling. We have worked with a wide range of Singapore businesses, from sole proprietorships to large public corporations. With our strategically positioned and conveniently accessible offices, our team covers all areas of Singapore. Visit our website or call us today for a quotation!

What Services Do a Full-Service Moving Company Provide?


When people think of moving services, oftentimes, the first thing that comes to mind is transportation. Although their main purpose is to move your belongings from point A to point B, transportation is only one facet of moving, particularly for full-service moving companies in Singapore. In general, these companies can handle all aspects of relocation and offer a wide range of additional services to make your move as easy as possible. Opting for a professional full-service moving company is ideal for individuals who are overwhelmed by the notion of moving or are unable to handle the entire process on their own. While full-service movers are not always the most economical option, the convenience they provide is always worth it.

What is a Full-Service Moving Company?

A full-service moving company offers you support in managing your moving day from start to finish. They will assist you with packing, labelling, loading, and transporting your belongings to the new location. Once you arrive at your new home, they will help you in unloading, unpacking, reassembling, and relocating your possessions to the proper places. They will install appliances as well as remove garbage and other items that you do not wish to carry to your new home. Full-service movers in Singapore will also provide you with short or long-term storage facilities if you need a safe place to keep your belongings until you are ready to retrieve them.
Here are the services you can expect from a full-service moving company.

Packing Supplies

When you hire full-service movers, you won’t have to spend your time going from store to store looking for the right packing materials for your belongings. Everything you need for the move, from boxes and bubble wrap to paper and packing tape, will be provided by the moving company. If your items require furniture blankets or additional padding, these will be provided as well.


Even with the proper packing supplies, the packing process is one of the most time-consuming and challenging tasks of a move. Hiring a full-service moving company in Singapore relieves you of this stress as they will pack up all of your belongings, including delicate and valuable items, safely and with care.

They will also finish everything in a fraction of the time it would have taken you.

Furniture Dismantling

If you have any heavy or large furniture, full-service movers will make sure they arrive at your new place in one piece. Typically, movers are trained to disassemble furniture partially or entirely in order to transport it and then reassemble it at your new home.

Heavy Lifting

It is best to leave loading, unloading, and any other heavy lifting to professional movers in Singapore, as they are well-trained to carry out these tasks. Full-service movers will pack all of your belongings, properly load them into trucks, and unload everything once they reach the location.


Whether you are moving across town or the country, reliable movers will transfer your belongings with care to your new home. As they will carry these items according to a schedule you set, you will be given a delivery window in which you can receive them. Therefore, all you have to be concerned about is arriving at the destination on time to accept these items.

Unpacking and Disposal

Once your possessions arrive at your new house, full-service movers will assist you with unpacking. While you focus on other aspects of settling in, they will ensure that all items are placed where they should be. You will only need to provide instruction and direction, and they will carry out the task.

However, at the end of this unpacking, you will be left with a considerable amount of junk, as all packing materials, such as boxes and papers, must be discarded. Some of them will have to be recycled, while others will be properly disposed of. Your full-service movers will ensure that everything is properly disposed of and that the mess is cleaned up.

With full-service movers, the most effort you will have to put into your relocation is finding the best moving service in Singapore for the task.

Hire Full-Service Movers with CitiStars Transport

Are you seeking good movers who can offer full-service options at affordable rates? CitiStars Transport Services is a full-service moving company in Singapore with decades of combined experience that will make your move as easy as possible. Our movers are well-trained and highly qualified to fulfil your moving needs, and our services range from small-scale residential moves to large-scale corporate relocations. We provide competitive rates on all of our services, whether it is a household move, a commercial transfer, or a need for storage and warehousing facilities. The moving trucks we employ for our services are regularly maintained and kept in good working order. Our team operates 24/7 throughout Singapore from easily accessible offices, and you may reach us at any time on any day for any of your moving needs. Call us or visit our website to get a quote today!

How to Find the Right Moving Company for Your Needs?


Moving to a new location can sometimes be an emotionally and financially draining experience. With so many decisions to make, figuring out how to transport all of your belongings from one location to another can be a challenge. Depending on your circumstances, you will have to decide whether you want to move everything with the help of friends and family or hire a moving service in Singapore to assist you. If you decide to opt for a moving company, you need to pick the best one for the task, as they can literally make or break your entire relocation experience.

When it comes to moving companies, late arrival, failure to honour the estimate, missing or damaged items and charging extra fees are some of the most common complaints against them. To avoid these, you should conduct a thorough background check on the potential movers before making a final decision. While this will take a little longer, it will also save you a lot of trouble.

Here are some useful tips to help you select the best moving service in Singapore for your specific needs.

1. Decide the Services You Require

Before starting your search for a moving company, look at the scope of the services you need. It begins with the location and distance of the move, as relocating across the country will require different services than moving within the same area. If you are moving to a new home, in addition to transportation, consider whether you will need services such as packing, garbage removal, or storage and warehousing. Also, if you have large, delicate, or valuable items in your belongings, you will require specialised assistance to move them to the new place.

2. Make Sure They Offer the Services Needed

Moving services in Singapore offer a diverse range of services. While some movers offer residential services, others may specialise in commercial moving or provide storage and warehouse facilities. Even among residential movers, only a particular segment provides specialised services such as packing, assembling, disassembling, or moving unique objects. Therefore, if you need any of these additional services, make sure to ask the moving company about them ahead of time, as they require special knowledge and equipment for proper transfer.

3. Check Customer Reviews

Obtaining references or reading customer reviews before hiring a moving company will help you understand the quality of their service. If you have any friends or family members who have recently relocated, make sure to ask them for references. It allows you to receive honest feedback on the services provided by the moving company. When references are unavailable, the best choice is to rely on online reviews. Online reviews, both favourable and negative, can help you assess whether the moving company is safe, efficient, and trustworthy.

4. Compare Pricing Among Different Companies

Once you have decided on the services you will need for the move, search around for the best service rates. While certain charges will be determined after the relocation, you will usually be given an estimate for the services you require. You can also have a moving company representative come to your home to provide a more precise quotation. These estimates will give you an indication of the varied prices charged by different home movers in Singapore, allowing you to weigh your options.

Getting these quotations in writing will allow you to have a reference document for future usage.

5. Find Out About Any Additional Charges

Some moving companies can charge hidden fees, resulting in you paying more than you expected. Therefore, keep an eye out for these additional charges and check thoroughly to see if the company you are considering has them. These costs could include the following.

  • Administrative expenses for any extra documentation
  • Additional mileage charges may apply if the relocation extends beyond the company’s service radius.
  • Complexity fees may arise if movers charge more for the number of flights of stairs or other unique circumstances.

Furthermore, if you have not selected a full-service house mover in Singapore, you may incur additional expenses for moving-related services such as packing and storage. Hence, look into these before making a final decision. Knowing about them ahead of time can help you avoid miscommunications and frustrations that might arise from having to pay more than you anticipated.

6. Review Their Licence and Insurance

Movers and packers in Singapore must have valid licences and insurance in order to ensure the safety of belongings during transit. Hence, while selecting a professional moving company, verify their licences and insurance to confirm their legitimacy. It will provide you with confidence that your belongings will be handled properly.

CitiStars Transport – Best Relocation Services in Singapore

Whether you are looking for house movers or office movers in Singapore, CitiStars Transport Services is the place to go. We are a full-service moving company that also provides storage and warehouse facilities. Our service rates are quite competitive, and we operate around the clock. We maintain our moving trucks in the best conditions and perform regular touch-ups to ensure an efficient service. Our staff is highly qualified and well-trained, with extensive experience in the moving industry. Visit our website for a quote on any of your moving needs, or call us right now!

How to Make a Home Inventory List Before Moving?


Creating a home inventory checklist is one of the most effective ways to organise your belongings before a relocation. Keeping track of your possessions is essential when moving since it will help you determine which items to bring with you to your new home. Whether you opt to do it yourself or hire a professional house mover in Singapore, this checklist will be one of the most useful tools for you while moving out. It will integrate well with your packing list, packing supplies list and any other moving checklists or schedules.

Creating a home inventory list can help you in selecting the correct truck size for your move and get a more accurate price quote from your house relocation service. It also helps you ensure that all of your belongings have safely arrived at the new place.

Why is it Important to Make a Home Inventory List?

Here are three main reasons why you should conduct a home inventory before relocating.

1. To know what you have and what you need.

Moving into a new home will often require the purchase of new items for the space. A home inventory will help you identify what you already own and assist you in deciding the new items to buy.

2. To ensure efficient packing and unpacking.

With a home inventory, you will be able to pack your items more efficiently. Unpacking will also be easier as you will have a record to check everything out.

3. For insurance purposes

If any of your belongings are lost or damaged during the relocation, the moving company and the insurance provider will both require a copy of your home inventory. It helps in the recovery of missing items as well as in claiming damaged goods.

While these are the main reasons for keeping a home inventory, it will also help in guiding the service efforts of your house movers in Singapore, as it will allow them to be well-informed about your belongings.

When to Start Taking Home Inventory?

Maintaining a home inventory will be ideal regardless of relocation. However, when moving, it is best to do an inventory before you begin packing. This allows you to decide which items should be packed and which should be discarded. It reduces your workload and makes packing more enjoyable.

Here’s how to start compiling a home inventory list.

1. Select the Tool

To begin, select the tool you wish to use for this inventory process. Inventory apps, spreadsheets, and plain old pen and paper are among the options available. Working with pen and paper is the best since you can easily update the list. However, if you want to use an online tool, make sure to save the details after you have updated them.

2. Room-by-Room

Once you have chosen the proper tool, begin with categorising your items by type, followed by accounting and stocktaking. You can start with large and bulky objects such as furniture and appliances and work your way down to smaller ones. Keep the information neat, specific, and detailed. You will need to include specific subcategories for high-value items, whilst low-cost items can be grouped together. This makes the packing process easier for professional movers in Singapore.

3. Enter Critical Information

Make sure to provide vital information when organising your belongings and adding them to the inventory. Some of the details that should be included are as follows.

  • Item
    The first detail to include is the name of the object or items. When naming them, some of your belongings can be bundled together, while others are listed separately. Utensils, for example, can be grouped together, while unique items, such as antique books, can be recorded separately with their name, year, and edition.
  • Condition
    After adding the item, make sure you write a brief description of its condition beneath the item name. You may include a general description of its state, such as Good, Fine, or Poor. However, for valuable objects, it is advised to add specific comments, such as their appearance and any damages.
  • Photograph
    As images can typically convey more than words, it is recommended that you photograph your belongings, especially valuable items. A photo verifies that you own an item as well as helps you recognise any changes that may have occurred during moving.
  • Value
    Include the price of the items in your home inventory list, and save copies of receipts, especially of valuable items. You can also include the current estimated value of your items.

4. Start Packing

Once you complete the home inventory list, start packing your belongings while keeping the list up to date. Make sure to label the boxes containing specific items with their proper room name. Include any unique identifying marks you add to these boxes in the list.

5. Loading Check-Off

Make a small note on the home inventory list as your house movers in Singapore move and load boxes into the moving truck. When you get to the new place and begin unloading, go over the moving boxes and their contents once again. It helps you determine whether anything was damaged or lost during transit.

CitiStars Transport – Best Movers in Singapore for Residential and Commercial Relocation

Packing all your belongings and moving to a new location can be a tedious process, and CitiStars Transport Services is here to help you out. We provide both commercial and house moving services in Singapore, as well as storage and warehousing facilities to meet your needs. With a highly competent, well-trained team and moving trucks in optimal condition, we are here to help you relocate as smoothly and efficiently as possible. Our services are offered at competitive rates, and we operate all across Singapore. For more information, call us or visit our website to request a quote!